We, at Leatherclue, believe that “make customer, not only sale”. Customer Satisfaction and service is not a department for us, but our duty; therefore we stand behind all products bought at our site.
Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price.
All you need to do is give us a call on +91 9172068821 / +91 9029903911 (24X7) or drop an email at firstname.lastname@example.org within a period of 7 days, from the date of order.
However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
You can return a product, If it is not as per the specifications ordered by you i.e.
- Wrong Size,
- Wrong Color,
- Wrong Quantity,
- Damaged, Or
- Significantly different from the description given by the merchant
The product will not be accepted if
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
- Some special rules for promotional offers may override Leatherclue’s 7 Day Returns Policy."
- Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges
- Is used/worn or altered
- Exhibits physical damage to the box or to the product
- Is returned without original packaging and accessories
- Serial Number is tampered.