How Orders work
- When we receive an order, our designer team give a call to the customer for information about design, color and size details.
- We ask for any design change of the jackets. We take all the inputs from customers.
- We do suggest design changes which suits for best looks.
- We ask the measurements details like : Chest size, Waist size, Hip, Shoulder, Neck, Sleeves, Length, Person Height (All should be body size. No extra margins. We take care the margins)
- For taking the size please refer our YouTube video :
- Men’s : https://youtu.be/2LlpVDHklqk
- Women’s: https://youtu.be/_spA58o4HZg
- We help to take the measurements on phone.
- We do a video call for helping to take the measurements if customer asks.
- Once we receive all the required information from our customer then we process the order.
- The stitching and quality check takes three days as we are committed to provide the best fitting and best quality leather jackets.
- If the customized jacket design will be from our www.leatherclue.com, then we don't charge any extra amount for customization.
- If the design comes from different sources then user has to order from " Customize Your Jacket(https://www.leatherclue.com/customized-leather-jacket/custom-made-leather-jacket)" menu.
- While placing an order if customer does not have size details then they can fill 0 in all the fields and place the order for custom made jacket.
- If you are not sure about your size, you can place your order with approximate size like (S,M,L,XL,XXL). We will call for size details and we guide you for taking the measurements.
Please let us know on [email protected] or Whatsapp/\Call on 9172068821/9029903911