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How Orders work

How Orders work

  • When we receive an order, our designer team give a call to the customer for information about design, color and size details.
  • We ask for any design change of the jackets. We take all the inputs from customers.
  • We do suggest design changes which suits for best looks.
  • We ask the measurements details like : Chest size, Waist size, Hip, Shoulder, Neck, Sleeves, Length, Person Height (All should be body size. No extra margins. We take care the margins)
  • For taking the size please refer our YouTube video :
  • Men’s : https://youtu.be/2LlpVDHklqk
  • Women’s: https://youtu.be/_spA58o4HZg
  • We help to take the measurements on phone.
  • We do a video call for helping to take the measurements if customer asks.
  • Once we receive all the required information from our customer then only we process the order.
  • The stitching and quality check takes three days as we are committed to provide the best fitting and best quality leather jackets.
  • If the customized jacket design will be from our www.leatherclue.com, then we don't charge any extra amount for customization.
  • If the design comes from different sources then user has to order from " Customize Your Jacket(https://www.leatherclue.com/customized-leather-jacket/custom-made-leather-jacket)" menu.
  • While placing an order if customer does not have size details then they can fill 0 in all the fields and place the order for custom made jacket.
  • If you are not sure about your size, you place your order with approximate size like (S,M,L,XL,XXL). We will call for size details and we guide you for taking the size.
  • Once we receive an order, we call back to customer for size details and we help for taking the measurements.

     

    Please let us know on info@leatherclue.com or Whatsapp/\Call on 9172068821/9029903911